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Basic Policy for the proper handling of Personal Information

Nippon Tungsten Co. (hereinafter referred to as "the Company") strongly recognizes the importance of protecting the personal information of our customers, business partners, shareholders, employees, and other individuals (hereinafter referred to as "Personal Information"), and in order to comply with the "Act on the Protection of Personal Information" (hereinafter referred to as the "Personal Information Protection Act"), related laws, internal rules and other norms, we have established the following policy for handling Personal Information (hereinafter referred to as "the Basic Policy").

Based on this Basic Policy, we will strive to protect personal information appropriately.

1. Name of business operator handling personal information

Nippon Tungsten Co., Ltd.

2. Personal Information Protection Regulations

In order to implement this Basic Policy, the Company has established the "Personal Information Protection Regulations". The Company will make it known to all persons of the Company's Group (not only employees who are directly or indirectly engaged in the Company's business under the Company's direction and supervision within the Company's organization and who are in an employment relationship (regular employees, contract employees, temporary employees, part-time employees) but also directors, executive officers, audit and supervisory committee members, temporary employees, etc.) as well as other related parties, and will make continuous efforts to improve such an implementation of it.

3. Acquisition of Personal Information

When obtaining personal information from customers, business partners (hereinafter referred to as "Customers, etc.") and shareholders, we will publicly announce or notify the purpose of utilization, and when obtaining personal information directly from the person concerned in a contract or other written form, we will clearly state the purpose of utilization in advance and obtain the information by legal and fair means.

4. Purpose of utilization of personal information

In the course of its business activities, the Company will use personal information only to the extent necessary to achieve the purposes of utilization described below.

  1. Research, study, and analysis related to the Company Group's business management, business strategy, and sales strategy.
  2. Shared services operations of the Company Group.
  3. To respond to inquiries and requests from Customers, etc., and to contact the Customers, etc. regarding business negotiations and meetings.
  4. To provide information on the Company Group's products and services, etc.
  5. To provide information on and thank visitors for attending exhibitions, previews, and other events in which the Company Group exhibits.
  6. Provision of the Company Group's catalogs, samples, and other materials.
  7. Survey, implementation and analysis of questionnaires, etc.
  8. Contractual acts with the Customers, etc.
  9. Services related to the handling of shares, including general shareholders' meetings and dividends.
  10. To perform other businesses incidental to (1) through (9) above.

5. Security control measures

We take the following measures to prevent leakage, loss, or damage of personal information and to otherwise properly control personal data.

(Establishment of the Basic Policy)
  • We have established the Basic Policy to ensure the proper handling of personal information and to provide a point of contact for questions, comments, and complaints.
(Discipline for the handling of personal data)
  • For each stage of acquisition, utilization, storage, provision, deletion/disposal, etc. of personal data, we have established the Personal Information Protection Regulations regarding handling methods, responsible persons/persons in charge, and their duties.
(Organizational safety control measures)
  • A person responsible for the handling of personal data (Chief Privacy Officer) is appointed.
  • Clarification of the employees who handle personal data and the scope of personal data handled by such employees.
  • Establish a system for reporting to the Chief Privacy Officer in the event that a fact or indication of a violation of laws, regulations, or internal rules is detected.
  • Conduct periodic self-inspections of the status of personal data handling, as well as audits by other departments or external parties (internal audit department).
(Human security control measures)
  • Provide regular training to employees on key points keeping in mind the handling of personal data.
  • The confidentiality of personal data is included in the employment regulations.
(Physical security control measures)
  • In areas where servers and other important information systems that handle personal data, etc. are controlled (hereinafter referred to as the "Controlled Areas"), access control for employees, room access control, and restrictions on equipment, etc. brought in the Controlled Areas are implemented.
  • Establish areas where personal data, etc., are handled (hereinafter referred to as the "Handling Areas"), and implement measures to prevent unauthorized persons from accessing personal information.
  • Take measures to prevent theft or loss of equipment, electronic media, and documents that handle personal data.
  • Implement measures to ensure that personal data is not easily revealed when equipment, electronic media, etc. that handle personal data are carried, including within the business premises.
(Technical security control measures)
  • Implement access control to limit the scope of the persons in charge and the personal data handled by them.
  • Implement mechanisms to protect information systems that handle personal data from unauthorized external access or unauthorized software.

6. Provision of Personal Information to Third Parties

We will not disclose or provide personal information to third parties except in the following cases.

  1. When the prior consent of the person in question is obtained.
  2. When disclosure or provision of personal information is required by law.
  3. When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the Customer, etc.
  4. When it is especially necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the consent of the Customer, etc.
  5. When it is necessary to cooperate with the national or local government in the execution of public affairs and obtaining the consent of the Customer or others may interfere with the execution of such affairs.
  6. When outsourcing to the extent necessary to achieve the purpose of utilization.
  7. When providing personal information to the parties listed in the following section "7".

7. Joint Utilization of Personal Information

We will jointly utilize personal information as follows.

Items of personal information to be jointly utilized Nationality, company name, title, address, name, telephone number, e-mail address, and details of inquiry.
Scope of joint utilization
[ Domestic Subsidiaries ]
  • Fukuoka Kiki Co., Ltd.
  • Showa Denki setten Kogyosho.Co.,Ltd.
[ Overseas Subsidiaries ]
* For information on the Company's subsidiaries, please see
Purpose of utilization by the user
  • To improve services for customers of the Nippon Tungsten Group, etc.
  • To effectively utilize human resources among the Nihon Tungsten Group.
  • To improve management efficiency through shared services for the Nippon Tungsten Group.
The party responsible for controlling the Personal Information Company name: Nippon Tungsten Co., Ltd.
Address: 1-2-8 Minoshima, Hakata-ku, Fukuoka City, Fukuoka Prefecture, Japan
Representative: Shinji Goto, Representative Director
Person in charge of personal information control: Haraguchi Hisashi, Senior General Manager, Business Administration Department

8. Outsource

We may outsource administrative procedures, information analysis, and other administrative tasks with regard to shareholder information to third parties. In such cases, the Company will exercise necessary and appropriate supervision over the entrusted party in accordance with the Personal Information Protection Law.

9. Provision to third parties located in foreign countries

We will provide personal information to third parties in foreign countries only with the prior consent of the individual in question.

10. Acquisition, utilization, and provision of information tied to cookies and the other identifiers

  • We use cookies to ensure that our website functions properly.
  • Cookies are functions that store information about your visit to our website in your computer (or the other internet-capable devices, such as a smartphone or tablet). For example, by using cookies, it is possible to obtain information such as the number of visits to the website and the pages visited. We use different types of cookies for the following purposes.
    1. Functional cookies :

      These cookies are necessary for our website to function properly and include cookies required to create an account.

    2. Analytical cookies :

      These cookies are used to obtain information about how users of our website (or parts of it) use our website. We use the data obtained by cookies only to analyze how our website is used, not on an individual level, but on an aggregate level. We use Google Analytics for this analysis so that we can improve the usability, etc. of our website.

    3. Targeting cookies :

      These cookies are used for marketing purposes, such as targeted advertising and provision of relevant content. These cookies may be used to correlate information about your access to our website and website browsing trends, etc., and may be used for advertising services and the other purposes.

    4. Social media cookies :

      These cookies are used when you share information using social media sharing buttons (social plugin buttons), etc. When a button is clicked, this information is shared with social media and may be used for targeting and advertising activities.

  • We use cookies obtained by third parties solely for the purpose of improving the quality and effectiveness of our website.
  • Most browsers are set by default to enable cookies. You can disable cookies or indicate when cookies are being sent by setting your browser to do so. However, if cookies are disabled, some features or services on our or the other websites may not function properly.

11. Request for disclosure of personal information in our possession, etc.

< Disclosure and Correction/Addition/Deletion >

When we receive a request for disclosure of personal data held by us from the person in question (or his/her representative), we will respond without delay within a reasonable period and to a reasonable extent, except in the following cases.
If we do not disclose the personal data, or if the personal data does not exist, we will reply to that effect within a reasonable period of time and to a reasonable extent.

  1. If there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
  2. If there is a risk of causing significant hindrance to the proper conduct of our business
  3. If it would violate laws and regulations

In addition, when we receive a request for correction, addition, or deletion of personal data held by us from the person in question or his/her representative, we will respond to the request within a reasonable period of time and to a reasonable extent in accordance with the relevant law after accordingly conducting an investigation.

< Suspension of Utilization / Deletion >

If the Customer, etc. wishes that we discontinue the utilization or erase his/her own personal data in our possession, we will do so within a reasonable period and to a reasonable extent after confirming the identity of the person making the request (or his/her representative).
We ask for your understanding and cooperation in the event that we stop using or delete part or all of the information, etc., as we may not be able to provide services that meet your request. (Please note that we may not be able to comply with your request for suspension of utilization or deletion of the information in our possession in accordance with applicable laws and regulations.)

12. Method and contact for receiving requests for disclosure, etc.

< Reception method >

Requests or inquiries for disclosure, etc., of personal data held by the Company (see above 11) can be made in the following procedure.
Please note that we may not be able to respond to requests for disclosure, etc. that are not made in accordance with this procedure.

Acceptance procedure

Please contact the following channel by phone or via our website. Upon receipt of your request, we will confirm your identity (or that of your representative) by the following method before responding to you in writing or by other means.

< Reception desk >

If you have any questions regarding the above, please contact the channel listed below under "13".

< Identification of the person or his/her representative >
  1. Identification of the person, etc.
    If the application is made by the person himself/herself, we will confirm the identity of the applicant by using the following documents: driver's license, My Number card (Basic Resident Registration Card with photo), passport, health insurance card, seal registration certificate, etc., call back to our registered telephone number, and the information registered with us such as name, address, telephone number, etc.
    If the application is made by a representative, the identity of the representative will be confirmed by a letter of attorney and a certificate of seal registration of the seal stamped on the letter of attorney.
  2. Commission
    In the event that we respond to a request for disclosure of personal information, etc., by mail, postage fee (postage, cash on delivery, and transfer fee) will be required.

13. Contact for questions, comments and complaints

If you have any questions, comments or complaints regarding our handling of personal information, please contact us at the following address.

Nippon Tungsten Co., Ltd.
[Contact] Legal Affairs Office
[Phone number] (+81) (0)92-415-5500
[FAX] (+81) (0)92-415-5511
[Web page address for inquiries]

* As a general rule, the reception hours are from 8:30 a.m. to 5:20 p.m., Japan Standard Time, on weekdays (excluding Saturdays, Sundays, national holidays and the other Company holidays).


  • TEL +81-942-50-0053 / FAX +81-942-50-0054
Nippon Tungsten Co., Ltd.
2-8, Minoshima 1-chome, Hakata-ku, Fukuoka, 812-8538 Japan
Phone TEL +81-942-50-0053 / FAX +81-942-50-0054
Copyright(C) 2006 Nippon Tungsten Co., Ltd. All right reserved.
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